AN ENGINEERING MUTI-NATIONAL needed an outsourcing partner for its IT operations. The company's IT operations were based on an in house developed ERP system that was bug ridden, functionally poor and with serious design limitations.

KISL was chosen as the outsourcing partner by the company

• KISL took on the responsibilities of maintaining as well as redesigning the ERP system

• KISL developed and implemented a 3 year software improvement plan

• KISL's operational support resulted in the IT department of the engineering company remaining thin and efficient.