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IT Outsourcing – On-Premise

Our IT Outsourcing – On-Premise model provides you with right-sized, competitively priced resources to meet your IT requirements. It is a flexible and effective way to supplement and staff your in-house team, without over staffing.

Improve your IT capabilities, skills, as needed. Our IT resources provide expert coverage for specialized skills,projects, temporary gaps in staffing, emergent situations and seasonal demands.Our on-premise support teams are led by Managers who are experienced in managing technical support operations. These managers help you formulate and achieve strategic goals, when needed.

We supplement your existing IT team with skilful professionals who combine technical skills with business skills to provide you with the best support. By leveraging our on-premise IT support, you can avoid the problems of finding the right people, training staff and dealing with absenteeism.

Key Benefits of Our IT Outsourcing – On-Premise Services

  • Technology/functional support
  • Remote connectivity to servers
  • Teams work as per a pre-agreed SLA
  • Productivity/quality monitored by Offshore Manager
  • Sync with KSA time zone

Key Benefits of Our IT Outsourcing – On-Premise Services

Onboard fully screened and highly qualified candidates (Saudi Nationals/Arab Nationals with Transferable Iqama)

Full coverage of KSA time zone with effective communication across teams

IT applications and infrastructure support with protected data privacy and security

Streamlined metrics-driven delivery and reporting mechanism

Support hybrid model with on-premise and remote support capability

Access to expertise without all of the staffing issues

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